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PRODUCTS - Frequently Asked Questions (FAQ)
USING THE ALICIA™

GENERAL QUESTIONS
Overall questions asked about The Alicia™
PURCHASING THE ALICIA™
Questions about buying and choosing The Alicia™
USING THE ALICIA™
Questions about the insertion and removal of The Alicia™

CLEANING THE ALICIA™
Questions about cleaning, sterilizing and storing The Alicia™

HEALTH & ENVIRONMENT BENEFITS / RISKS Questions about health benefits or the risks of using The Alicia™, and other health and well-being questions
MISCELLANEOUS QUESTIONS
Other miscellaneous questions asked

What are the 4 Steps to inserting The Alicia?
I am having trouble inserting The Alicia™, what should I do?
Should I be using any type of lubricant with The Alicia™ to insert it?

What do you mean by trimming the tail of The Alicia™?
How do I know if The Alicia™ has been inserted properly?

Where does The Alicia™ sit once it has been inserted?
I am having trouble removing The Alicia™, what should I do?
How often should I be empty The Alicia™?
Will The Alicia™ leak?
Can I use The Alicia™ while having sex?
Is The Alicia™ ok to use after giving birth?
Can The Alicia™ be worn during the night?



What are the 4 Steps to inserting The Alicia?
Step 1: FOLD and moisten the rim. The Alicia™ with water if needed or a vaginal lubricant. Press the sides of the menstrual pod together and then fold it in half again. (fig 1)
Step 2: HOLD the folded sides firmly between your thumb and forefinger. The open end should be facing away from your palm. (fig 2)
Step 3: INSERT with the vaginal muscles relaxed, gently separate the labia with your free hand and then push the curved edge of the folded, The Alicia™ into the vaginal opening, push to where it feels comfortable. (fig 3)
Step 4: REMOVE once you have washed your hands well with warm water and soap. Pull gently on the stem until you can reach the base of The Alicia™ and remove. The contents should not spill during removal. Simply empty the contents in the toilet, wash it well with hot soapy water, rinse and reinsert. It is advisable that on heavy flow days to check every hour or so. (fig 4)
I am having trouble inserting The Alicia™, what should I do?
When having trouble with inserting The Alicia™, make sure you are relaxed and comfortable with yourself. Sometimes it is easier to squat or "bear down" when attempting to insert The Alicia™. If you are feeling that you are "dry", a lubricant can be used in assisting insertion.

Should I be using any type of lubricant with The Alicia™ to insert it?
When initially using The Alicia™ or testing how to insert The Alicia™ prior to using, some women find a natural water-based lubricant aids them when inserting The Alicia™.
If a oil-based lubricant is used then make sure you still clean and/or sterlise The Alicia™ as directed, this will ensure that the Alicia™ does not degrade in quality over time.
DO NOT USE anything that is possibly harmful to yourself. Read carefully the product content of the lubricant you have purchased prior to use.
The Alicia™ International will be making available a new range of natural “non allergenic” bio-degradable oil/water-based lubricants. If you would like to know when this product will be available for general public EMAIL US!

What do you mean by trimming the tail of The Alicia™?
As vaginal sizes vary, The Alicia™ tail can be easily trimmed to "size". The tail should not protrude past the inner labia. If it causes irritation, cut the tail to a more comfortable length. The length of the tail is a personal comfort choice. The tail is designed to help insertion and removal. DO NOT trim off all the tail entirely.

How do I know if The Alicia™ has been inserted properly?
The moment you cannot feel the Alicia™ inside you, you have it correctly in place, along with no leakages! The Alicia™ is designed to sit at the lower part of the vaginal cavity, below the uterus. The tampon sits much higher leaving you susceptible to TSS and any other related disease.

Where does The Alicia™ sit once it has been inserted?
When The Alicia™ has been inserted correctly it sits at the base of the vaginal passage.

I am having trouble removing The Alicia™, what should I do?
First wash you hands prior to removal of The Alicia ™.
Pull gently on the tail until you can reach the base of The Alicia™ and remove. The contents should not spill during removal. Empty the contents in the toilet, wash it well with hot soapy water, rinse and re-insert. It is advisable that on heavy flow days to check every hour or so.
If you are still experiencing trouble removing The Alicia™, bear down with your pelvic floor muscles and push down. The Alicia™ should have moved lower down the vaginal passage. Grasp the base of The Alicia™ firmly between your fingertips, squeeze gently to release any suction that The Alicia™ still has and remove it.
If the grasping the bottom of The Alicia™ doesn't work, slide your finger against The Alicia™ so that your finger tip is near the rim and push inwards - this should break the suction seal. Some women find that folding the menstrual pod up (similar to the way they put it in) while it is inside them and pulling it out while holding it folded works just as well.

How often should I be empty The Alicia™?
By monitoring the fullness of The Alicia™, you will quickly learn how often to empty it according to your flow. The Alicia™ must be emptied 2-4 times per day (depending on your flow) and can be worn up to 12 hours overnight.
Most women only need to empty it in the morning and again in the evening.

Will The Alicia™ leak?
The Alicia™ will only leak if insertion has not been done correctly. If you are leaking, check if The Alicia™ has popped by running your finger gently around the base to feel that is opened properly. If with proper insertion and popping and The Alicia™ continues to leak, you will find you need to go down a size for correct fit.

Can I use The Alicia™ while having sex?
The Alicia™ is not a contraceptive and will not provide protection against sexually transmitted diseases or pregnancies.
If menstruating, simply remove The Alicia™ prior to engaging in any sexual activities.
Is The Alicia™ ok to use after giving birth?
Yes, it is! You may have to change the size of The Alicia™ that you use though. The walls of the vagina have been stretch to let that baby through, remember! The "medium" sized Alicia™ is recommended for women who have had vaginal childbirth or C-Section; and as well for women who are over 30 years old and never had childbirth.

Can The Alicia™ be worn during the night?
Yes, of course it can! Just ensure that you have emptied The Alicia™ prior to going to bed and empty first thing upon wakening. This is safe to do because you don't necessarily have to empty the Alicia™ up to 8 hours.

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